Terms and Conditions

Terms & Conditions for C-Box

Welcome to C-Box (“we,” “us,” “our”). By accessing or making a purchase on our website c-box.ca, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. General Information

C-Box is an online clothing brand based in Toronto, Ontario, Canada, offering apparel and accessories for online purchase and delivery. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Use of Our Website

You agree to use our website for lawful purposes only. You must not:

Misuse our site or engage in fraudulent activity.
Interfere with or disrupt website security or functionality.
Copy or reproduce our content, images, or trademarks without written permission.

3. Product Information

We make every effort to display our products accurately. However:

Colors and images may vary slightly depending on your screen settings.
All prices are listed in Canadian dollars (CAD), USD unless otherwise noted.
We reserve the right to change prices, descriptions, or product availability without prior notice.

We never sell, rent, or trade your personal information to third parties.

4. Orders and Payments

By placing an order, you agree that:

All information provided (billing, shipping, contact) is accurate and complete.
You authorize C-Box to charge your selected payment method for the total purchase amount, including taxes and shipping fees.
We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

All payments are processed securely through "insert payment processor, e.g., Stripe, PayPal, or Shopify Payments". We do not store full credit card details on our servers.

5. Shipping and Delivery

We ship orders across Canada & U.S.A.
Delivery times may vary based on your location, shipping carrier, and order volume.
We are not responsible for delays caused by couriers, customs, or factors beyond our control.

6. 30-Day Return Policy

You may return eligible items within 07 days of delivery for a refund or exchange. To qualify:

Items must be unused, unwashed, and in original packaging.
Proof of purchase is required.
Return shipping costs are the buyer’s responsibility unless the product was defective or incorrect.

Refunds will be processed once we receive and inspect the returned item. Please contact support@c-box.ca before shipping any return.

7. Intellectual Property

All content on this website — including logos, images, text, graphics, and design — is the property of C-Box and protected by Canadian copyright and trademark laws. You may not use or reproduce any material without our prior written consent.

8. Limitation of Liability

C-Box shall not be liable for any direct, indirect, or incidental damages resulting from:

Your use or inability to use the website,
Product defects due to misuse or improper care,
Technical issues, errors, or interruptions on our site.

Your use of our services is at your own risk.

9. Privacy Policy

Your privacy is important to us. Please review our "Privacy Policy" for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update or revise these Terms & Conditions at any time. The most recent version will always be posted on this page. Your continued use of the website signifies your acceptance of any changes.